diff --git a/app/soapbox/actions/chats.js b/app/soapbox/actions/chats.js
index 5fa6811ee..2ca996cfe 100644
--- a/app/soapbox/actions/chats.js
+++ b/app/soapbox/actions/chats.js
@@ -1,5 +1,6 @@
-import api from '../api';
+import api, { getLinks } from '../api';
 import { getSettings, changeSetting } from 'soapbox/actions/settings';
+import { getFeatures } from 'soapbox/utils/features';
 import { v4 as uuidv4 } from 'uuid';
 import { Map as ImmutableMap } from 'immutable';
 
@@ -7,6 +8,10 @@ export const CHATS_FETCH_REQUEST = 'CHATS_FETCH_REQUEST';
 export const CHATS_FETCH_SUCCESS = 'CHATS_FETCH_SUCCESS';
 export const CHATS_FETCH_FAIL    = 'CHATS_FETCH_FAIL';
 
+export const CHATS_EXPAND_REQUEST = 'CHATS_EXPAND_REQUEST';
+export const CHATS_EXPAND_SUCCESS = 'CHATS_EXPAND_SUCCESS';
+export const CHATS_EXPAND_FAIL    = 'CHATS_EXPAND_FAIL';
+
 export const CHAT_MESSAGES_FETCH_REQUEST = 'CHAT_MESSAGES_FETCH_REQUEST';
 export const CHAT_MESSAGES_FETCH_SUCCESS = 'CHAT_MESSAGES_FETCH_SUCCESS';
 export const CHAT_MESSAGES_FETCH_FAIL    = 'CHAT_MESSAGES_FETCH_FAIL';
@@ -27,14 +32,61 @@ export const CHAT_MESSAGE_DELETE_REQUEST = 'CHAT_MESSAGE_DELETE_REQUEST';
 export const CHAT_MESSAGE_DELETE_SUCCESS = 'CHAT_MESSAGE_DELETE_SUCCESS';
 export const CHAT_MESSAGE_DELETE_FAIL    = 'CHAT_MESSAGE_DELETE_FAIL';
 
-export function fetchChats() {
-  return (dispatch, getState) => {
-    dispatch({ type: CHATS_FETCH_REQUEST });
-    return api(getState).get('/api/v1/pleroma/chats').then(({ data }) => {
-      dispatch({ type: CHATS_FETCH_SUCCESS, chats: data });
+export function fetchChatsV1() {
+  return (dispatch, getState) =>
+    api(getState).get('/api/v1/pleroma/chats').then((response) => {
+      dispatch({ type: CHATS_FETCH_SUCCESS, chats: response.data });
     }).catch(error => {
       dispatch({ type: CHATS_FETCH_FAIL, error });
     });
+}
+
+export function fetchChatsV2() {
+  return (dispatch, getState) =>
+    api(getState).get('/api/v2/pleroma/chats').then((response) => {
+      let next = getLinks(response).refs.find(link => link.rel === 'next');
+
+      if (!next && response.data.length) {
+        next = { uri: `/api/v2/pleroma/chats?max_id=${response.data[response.data.length - 1].id}&offset=0` };
+      }
+
+      dispatch({ type: CHATS_FETCH_SUCCESS, chats: response.data, next: next ? next.uri : null });
+    }).catch(error => {
+      dispatch({ type: CHATS_FETCH_FAIL, error });
+    });
+}
+
+export function fetchChats() {
+  return (dispatch, getState) => {
+    const state = getState();
+    const instance = state.get('instance');
+    const features = getFeatures(instance);
+
+    dispatch({ type: CHATS_FETCH_REQUEST });
+    if (features.chatsV2) {
+      dispatch(fetchChatsV2());
+    } else {
+      dispatch(fetchChatsV1());
+    }
+  };
+}
+
+export function expandChats() {
+  return (dispatch, getState) => {
+    const url = getState().getIn(['chats', 'next']);
+
+    if (url === null) {
+      return;
+    }
+
+    dispatch({ type: CHATS_EXPAND_REQUEST });
+    api(getState).get(url).then(response => {
+      const next = getLinks(response).refs.find(link => link.rel === 'next');
+
+      dispatch({ type: CHATS_EXPAND_SUCCESS, chats: response.data, next: next ? next.uri : null });
+    }).catch(error => {
+      dispatch({ type: CHATS_EXPAND_FAIL, error });
+    });
   };
 }
 
@@ -140,7 +192,7 @@ export function startChat(accountId) {
 
 export function markChatRead(chatId, lastReadId) {
   return (dispatch, getState) => {
-    const chat = getState().getIn(['chats', chatId]);
+    const chat = getState().getIn(['chats', 'items', chatId]);
     if (!lastReadId) lastReadId = chat.get('last_message');
 
     if (chat.get('unread') < 1) return;
diff --git a/app/soapbox/components/helmet.js b/app/soapbox/components/helmet.js
index 4b1454ffa..3b96b8c10 100644
--- a/app/soapbox/components/helmet.js
+++ b/app/soapbox/components/helmet.js
@@ -11,7 +11,7 @@ FaviconService.initFaviconService();
 
 const getNotifTotals = state => {
   const notifications = state.getIn(['notifications', 'unread'], 0);
-  const chats = state.get('chats').reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0);
+  const chats = state.getIn(['chats', 'items']).reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0);
   const reports = state.getIn(['admin', 'openReports']).count();
   const approvals = state.getIn(['admin', 'awaitingApproval']).count();
   return notifications + chats + reports + approvals;
diff --git a/app/soapbox/components/primary_navigation.js b/app/soapbox/components/primary_navigation.js
index 9a11e5969..5bac11d33 100644
--- a/app/soapbox/components/primary_navigation.js
+++ b/app/soapbox/components/primary_navigation.js
@@ -25,7 +25,7 @@ const mapStateToProps = state => {
     account,
     logo: getSoapboxConfig(state).get('logo'),
     notificationCount: state.getIn(['notifications', 'unread']),
-    chatsCount: state.get('chats').reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0),
+    chatsCount: state.getIn(['chats', 'items']).reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0),
     dashboardCount: reportsCount + approvalCount,
     baseURL: getBaseURL(account),
     settings: getSettings(state),
diff --git a/app/soapbox/components/scrollable_list.js b/app/soapbox/components/scrollable_list.js
index ceb554c53..9617d1c68 100644
--- a/app/soapbox/components/scrollable_list.js
+++ b/app/soapbox/components/scrollable_list.js
@@ -1,6 +1,7 @@
 import React, { PureComponent } from 'react';
 import PropTypes from 'prop-types';
 import { connect } from 'react-redux';
+import classNames from 'classnames';
 import IntersectionObserverArticleContainer from '../containers/intersection_observer_article_container';
 import LoadMore from './load_more';
 import MoreFollows from './more_follows';
@@ -45,6 +46,7 @@ class ScrollableList extends PureComponent {
     placeholderCount: PropTypes.number,
     autoload: PropTypes.bool,
     onRefresh: PropTypes.func,
+    className: PropTypes.string,
   };
 
   state = {
@@ -240,16 +242,22 @@ class ScrollableList extends PureComponent {
   }
 
   renderLoading = () => {
-    const { prepend, placeholderComponent: Placeholder, placeholderCount } = this.props;
+    const { className, prepend, placeholderComponent: Placeholder, placeholderCount } = this.props;
 
     if (Placeholder && placeholderCount > 0) {
-      return Array(placeholderCount).fill().map((_, i) => (
-        <Placeholder key={i} />
-      ));
+      return (
+        <div className={classNames('slist slist--flex', className)}>
+          <div role='feed' className='item-list'>
+            {Array(placeholderCount).fill().map((_, i) => (
+              <Placeholder key={i} />
+            ))}
+          </div>
+        </div>
+      );
     }
 
     return (
-      <div className='slist slist--flex'>
+      <div className={classNames('slist slist--flex', className)}>
         <div role='feed' className='item-list'>
           {prepend}
         </div>
@@ -262,10 +270,10 @@ class ScrollableList extends PureComponent {
   }
 
   renderEmptyMessage = () => {
-    const { prepend, alwaysPrepend, emptyMessage } = this.props;
+    const { className, prepend, alwaysPrepend, emptyMessage } = this.props;
 
     return (
-      <div className='slist slist--flex' ref={this.setRef}>
+      <div className={classNames('slist slist--flex', className)} ref={this.setRef}>
         {alwaysPrepend && prepend}
 
         <div className='empty-column-indicator'>
@@ -276,13 +284,13 @@ class ScrollableList extends PureComponent {
   }
 
   renderFeed = () => {
-    const { children, scrollKey, isLoading, hasMore, prepend, onLoadMore, onRefresh, placeholderComponent: Placeholder } = this.props;
+    const { className, children, scrollKey, isLoading, hasMore, prepend, onLoadMore, onRefresh, placeholderComponent: Placeholder } = this.props;
     const childrenCount = React.Children.count(children);
     const trackScroll = true; //placeholder
     const loadMore = (hasMore && onLoadMore) ? <LoadMore visible={!isLoading} onClick={this.handleLoadMore} /> : null;
 
     const feed = (
-      <div className='slist' ref={this.setRef} onMouseMove={this.handleMouseMove}>
+      <div className={classNames('slist', className)} ref={this.setRef} onMouseMove={this.handleMouseMove}>
         <div role='feed' className='item-list'>
           {prepend}
 
diff --git a/app/soapbox/components/thumb_navigation.js b/app/soapbox/components/thumb_navigation.js
index 06b27161d..ba5173097 100644
--- a/app/soapbox/components/thumb_navigation.js
+++ b/app/soapbox/components/thumb_navigation.js
@@ -21,7 +21,7 @@ const mapStateToProps = state => {
     account: state.getIn(['accounts', me]),
     logo: getSoapboxConfig(state).get('logo'),
     notificationCount: state.getIn(['notifications', 'unread']),
-    chatsCount: state.get('chats').reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0),
+    chatsCount: state.getIn(['chats', 'items']).reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0),
     dashboardCount: reportsCount + approvalCount,
     features: getFeatures(instance),
   };
diff --git a/app/soapbox/features/chats/chat_room.js b/app/soapbox/features/chats/chat_room.js
index ecd19a495..73d9a32a1 100644
--- a/app/soapbox/features/chats/chat_room.js
+++ b/app/soapbox/features/chats/chat_room.js
@@ -17,7 +17,7 @@ import { displayFqn } from 'soapbox/utils/state';
 
 const mapStateToProps = (state, { params }) => {
   const getChat = makeGetChat();
-  const chat = state.getIn(['chats', params.chatId], ImmutableMap()).toJS();
+  const chat = state.getIn(['chats', 'items', params.chatId], ImmutableMap()).toJS();
 
   return {
     me: state.get('me'),
diff --git a/app/soapbox/features/chats/components/chat.js b/app/soapbox/features/chats/components/chat.js
index 233f861f6..462bc7fe4 100644
--- a/app/soapbox/features/chats/components/chat.js
+++ b/app/soapbox/features/chats/components/chat.js
@@ -15,7 +15,7 @@ const makeMapStateToProps = () => {
   const getChat = makeGetChat();
 
   const mapStateToProps = (state, { chatId }) => {
-    const chat = state.getIn(['chats', chatId]);
+    const chat = state.getIn(['chats', 'items', chatId]);
 
     return {
       chat: chat ? getChat(state, chat.toJS()) : undefined,
diff --git a/app/soapbox/features/chats/components/chat_box.js b/app/soapbox/features/chats/components/chat_box.js
index e1403bccb..3abf4d673 100644
--- a/app/soapbox/features/chats/components/chat_box.js
+++ b/app/soapbox/features/chats/components/chat_box.js
@@ -23,7 +23,7 @@ const messages = defineMessages({
 
 const mapStateToProps = (state, { chatId }) => ({
   me: state.get('me'),
-  chat: state.getIn(['chats', chatId]),
+  chat: state.getIn(['chats', 'items', chatId]),
   chatMessageIds: state.getIn(['chat_message_lists', chatId], ImmutableOrderedSet()),
 });
 
diff --git a/app/soapbox/features/chats/components/chat_list.js b/app/soapbox/features/chats/components/chat_list.js
index f89115363..35394174e 100644
--- a/app/soapbox/features/chats/components/chat_list.js
+++ b/app/soapbox/features/chats/components/chat_list.js
@@ -2,11 +2,19 @@ import React from 'react';
 import { connect } from 'react-redux';
 import PropTypes from 'prop-types';
 import ImmutablePropTypes from 'react-immutable-proptypes';
-import { injectIntl } from 'react-intl';
+import { defineMessages, injectIntl } from 'react-intl';
 import ImmutablePureComponent from 'react-immutable-pure-component';
+import { debounce } from 'lodash';
+import { expandChats } from 'soapbox/actions/chats';
+import ScrollableList from 'soapbox/components/scrollable_list';
+import PlaceholderChat from 'soapbox/features/placeholder/components/placeholder_chat';
 import Chat from './chat';
 import { createSelector } from 'reselect';
 
+const messages = defineMessages({
+  emptyMessage: { id: 'chat_panels.main_window.empty', defaultMessage: 'No chats found. To start a chat, visit a user\'s profile' },
+});
+
 const getSortedChatIds = chats => (
   chats
     .toList()
@@ -32,7 +40,9 @@ const makeMapStateToProps = () => {
   );
 
   const mapStateToProps = state => ({
-    chatIds: sortedChatIdsSelector(state.get('chats')),
+    chatIds: sortedChatIdsSelector(state.getIn(['chats', 'items'])),
+    hasMore: !!state.getIn(['chats', 'next']),
+    isLoading: state.getIn(['chats', 'loading']),
   });
 
   return mapStateToProps;
@@ -47,28 +57,40 @@ class ChatList extends ImmutablePureComponent {
     intl: PropTypes.object.isRequired,
     chatIds: ImmutablePropTypes.list,
     onClickChat: PropTypes.func,
-    emptyMessage: PropTypes.node,
+    onRefresh: PropTypes.func,
+    hasMore: PropTypes.func,
+    isLoading: PropTypes.bool,
   };
 
+  handleLoadMore = debounce(() => {
+    this.props.dispatch(expandChats());
+  }, 300, { leading: true });
+
   render() {
-    const { chatIds, emptyMessage } = this.props;
+    const { intl, chatIds, hasMore, isLoading } = this.props;
 
     return (
-      <div className='chat-list'>
-        <div className='chat-list__content'>
-          {chatIds.count() === 0 &&
-            <div className='empty-column-indicator'>{emptyMessage}</div>
-          }
-          {chatIds.map(chatId => (
-            <div key={chatId} className='chat-list-item'>
-              <Chat
-                chatId={chatId}
-                onClick={this.props.onClickChat}
-              />
-            </div>
-          ))}
-        </div>
-      </div>
+      <ScrollableList
+        className='chat-list'
+        scrollKey='awaiting-approval'
+        emptyMessage={intl.formatMessage(messages.emptyMessage)}
+        hasMore={hasMore}
+        isLoading={isLoading}
+        showLoading={isLoading && chatIds.size === 0}
+        onLoadMore={this.handleLoadMore}
+        onRefresh={this.props.onRefresh}
+        placeholderComponent={PlaceholderChat}
+        placeholderCount={20}
+      >
+        {chatIds.map(chatId => (
+          <div key={chatId} className='chat-list-item'>
+            <Chat
+              chatId={chatId}
+              onClick={this.props.onClickChat}
+            />
+          </div>
+        ))}
+      </ScrollableList>
     );
   }
 
diff --git a/app/soapbox/features/chats/components/chat_panes.js b/app/soapbox/features/chats/components/chat_panes.js
index e6362e5b2..f8c9151cf 100644
--- a/app/soapbox/features/chats/components/chat_panes.js
+++ b/app/soapbox/features/chats/components/chat_panes.js
@@ -20,7 +20,7 @@ const messages = defineMessages({
 });
 
 const getChatsUnreadCount = state => {
-  const chats = state.get('chats');
+  const chats = state.getIn(['chats', 'items']);
   return chats.reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0);
 };
 
@@ -30,7 +30,7 @@ const normalizePanes = (chats, panes = ImmutableList()) => (
 );
 
 const makeNormalizeChatPanes = () => createSelector([
-  state => state.get('chats'),
+  state => state.getIn(['chats', 'items']),
   state => getSettings(state).getIn(['chats', 'panes']),
 ], normalizePanes);
 
@@ -93,7 +93,6 @@ class ChatPanes extends ImmutablePureComponent {
             <>
               <ChatList
                 onClickChat={this.handleClickChat}
-                emptyMessage={<FormattedMessage id='chat_panels.main_window.empty' defaultMessage="No chats found. To start a chat, visit a user's profile." />}
               />
               <AccountSearch
                 placeholder={intl.formatMessage(messages.searchPlaceholder)}
diff --git a/app/soapbox/features/chats/components/chat_window.js b/app/soapbox/features/chats/components/chat_window.js
index cc2acb117..4f1409755 100644
--- a/app/soapbox/features/chats/components/chat_window.js
+++ b/app/soapbox/features/chats/components/chat_window.js
@@ -22,7 +22,7 @@ const makeMapStateToProps = () => {
   const getChat = makeGetChat();
 
   const mapStateToProps = (state, { chatId }) => {
-    const chat = state.getIn(['chats', chatId]);
+    const chat = state.getIn(['chats', 'items', chatId]);
 
     return {
       me: state.get('me'),
diff --git a/app/soapbox/features/chats/index.js b/app/soapbox/features/chats/index.js
index a9f5d89af..930f55a22 100644
--- a/app/soapbox/features/chats/index.js
+++ b/app/soapbox/features/chats/index.js
@@ -4,11 +4,10 @@ import { connect } from 'react-redux';
 import Column from '../../components/column';
 import ColumnHeader from '../../components/column_header';
 import { fetchChats, launchChat } from 'soapbox/actions/chats';
-import { defineMessages, injectIntl, FormattedMessage } from 'react-intl';
+import { defineMessages, injectIntl } from 'react-intl';
 import ChatList from './components/chat_list';
 import AudioToggle from 'soapbox/features/chats/components/audio_toggle';
 import AccountSearch from 'soapbox/components/account_search';
-import PullToRefresh from 'soapbox/components/pull_to_refresh';
 
 const messages = defineMessages({
   title: { id: 'column.chats', defaultMessage: 'Chats' },
@@ -60,12 +59,10 @@ class ChatIndex extends React.PureComponent {
           onSelected={this.handleSuggestion}
         />
 
-        <PullToRefresh onRefresh={this.handleRefresh}>
-          <ChatList
-            onClickChat={this.handleClickChat}
-            emptyMessage={<FormattedMessage id='chat_panels.main_window.empty' defaultMessage="No chats found. To start a chat, visit a user's profile." />}
-          />
-        </PullToRefresh>
+        <ChatList
+          onClickChat={this.handleClickChat}
+          onRefresh={this.handleRefresh}
+        />
       </Column>
     );
   }
diff --git a/app/soapbox/features/placeholder/components/placeholder_chat.js b/app/soapbox/features/placeholder/components/placeholder_chat.js
new file mode 100644
index 000000000..062cfee26
--- /dev/null
+++ b/app/soapbox/features/placeholder/components/placeholder_chat.js
@@ -0,0 +1,30 @@
+import React from 'react';
+import PlaceholderAvatar from './placeholder_avatar';
+import PlaceholderDisplayName from './placeholder_display_name';
+import { randomIntFromInterval, generateText } from '../utils';
+
+export default class PlaceholderAccount extends React.Component {
+
+  render() {
+    const messageLength = randomIntFromInterval(5, 75);
+
+    return (
+      <div className='chat-list-item chat-list-item--placeholder'>
+        <div className='account'>
+          <div className='account__wrapper'>
+            <div className='account__display-name'>
+              <div className='account__avatar-wrapper'>
+                <PlaceholderAvatar size={36} />
+              </div>
+              <PlaceholderDisplayName minLength={3} maxLength={25} />
+              <span className='chat__last-message'>
+                {generateText(messageLength)}
+              </span>
+            </div>
+          </div>
+        </div>
+      </div>
+    );
+  }
+
+}
diff --git a/app/soapbox/features/ui/components/tabs_bar.js b/app/soapbox/features/ui/components/tabs_bar.js
index 959ce245c..0c268bda6 100644
--- a/app/soapbox/features/ui/components/tabs_bar.js
+++ b/app/soapbox/features/ui/components/tabs_bar.js
@@ -171,7 +171,7 @@ const mapStateToProps = state => {
     logo: getSoapboxConfig(state).get('logo'),
     features: getFeatures(instance),
     notificationCount: state.getIn(['notifications', 'unread']),
-    chatsCount: state.get('chats').reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0),
+    chatsCount: state.getIn(['chats', 'items']).reduce((acc, curr) => acc + Math.min(curr.get('unread', 0), 1), 0),
     dashboardCount: reportsCount + approvalCount,
   };
 };
diff --git a/app/soapbox/reducers/accounts.js b/app/soapbox/reducers/accounts.js
index 70b9bb98f..5b7cdd804 100644
--- a/app/soapbox/reducers/accounts.js
+++ b/app/soapbox/reducers/accounts.js
@@ -3,7 +3,7 @@ import {
   ACCOUNTS_IMPORT,
   ACCOUNT_FETCH_FAIL_FOR_USERNAME_LOOKUP,
 } from '../actions/importer';
-import { CHATS_FETCH_SUCCESS, CHAT_FETCH_SUCCESS } from 'soapbox/actions/chats';
+import { CHATS_FETCH_SUCCESS, CHATS_EXPAND_SUCCESS, CHAT_FETCH_SUCCESS } from 'soapbox/actions/chats';
 import { STREAMING_CHAT_UPDATE } from 'soapbox/actions/streaming';
 import { normalizeAccount as normalizeAccount2 } from 'soapbox/actions/importer/normalizer';
 import {
@@ -208,6 +208,7 @@ export default function accounts(state = initialState, action) {
       username: action.username,
     }));
   case CHATS_FETCH_SUCCESS:
+  case CHATS_EXPAND_SUCCESS:
     return importAccountsFromChats(state, action.chats);
   case CHAT_FETCH_SUCCESS:
   case STREAMING_CHAT_UPDATE:
diff --git a/app/soapbox/reducers/chat_message_lists.js b/app/soapbox/reducers/chat_message_lists.js
index 777eddb19..43f40270d 100644
--- a/app/soapbox/reducers/chat_message_lists.js
+++ b/app/soapbox/reducers/chat_message_lists.js
@@ -1,5 +1,6 @@
 import {
   CHATS_FETCH_SUCCESS,
+  CHATS_EXPAND_SUCCESS,
   CHAT_MESSAGES_FETCH_SUCCESS,
   CHAT_MESSAGE_SEND_REQUEST,
   CHAT_MESSAGE_SEND_SUCCESS,
@@ -47,6 +48,7 @@ export default function chatMessageLists(state = initialState, action) {
   case CHAT_MESSAGE_SEND_REQUEST:
     return updateList(state, action.chatId, [action.uuid]);
   case CHATS_FETCH_SUCCESS:
+  case CHATS_EXPAND_SUCCESS:
     return importLastMessages(state, action.chats);
   case STREAMING_CHAT_UPDATE:
     if (action.chat.last_message &&
diff --git a/app/soapbox/reducers/chat_messages.js b/app/soapbox/reducers/chat_messages.js
index 568725da3..e887f9ed4 100644
--- a/app/soapbox/reducers/chat_messages.js
+++ b/app/soapbox/reducers/chat_messages.js
@@ -1,5 +1,6 @@
 import {
   CHATS_FETCH_SUCCESS,
+  CHATS_EXPAND_SUCCESS,
   CHAT_MESSAGES_FETCH_SUCCESS,
   CHAT_MESSAGE_SEND_REQUEST,
   CHAT_MESSAGE_SEND_SUCCESS,
@@ -38,6 +39,7 @@ export default function chatMessages(state = initialState, action) {
       pending: true,
     }));
   case CHATS_FETCH_SUCCESS:
+  case CHATS_EXPAND_SUCCESS:
     return importLastMessages(state, fromJS(action.chats));
   case CHAT_MESSAGES_FETCH_SUCCESS:
     return importMessages(state, fromJS(action.chatMessages));
diff --git a/app/soapbox/reducers/chats.js b/app/soapbox/reducers/chats.js
index 56c2c4678..e67c21d12 100644
--- a/app/soapbox/reducers/chats.js
+++ b/app/soapbox/reducers/chats.js
@@ -1,5 +1,8 @@
 import {
   CHATS_FETCH_SUCCESS,
+  CHATS_FETCH_REQUEST,
+  CHATS_EXPAND_SUCCESS,
+  CHATS_EXPAND_REQUEST,
   CHAT_FETCH_SUCCESS,
   CHAT_READ_SUCCESS,
   CHAT_READ_REQUEST,
@@ -8,17 +11,29 @@ import { STREAMING_CHAT_UPDATE } from 'soapbox/actions/streaming';
 import { normalizeChat } from 'soapbox/actions/importer/normalizer';
 import { Map as ImmutableMap, fromJS } from 'immutable';
 
-const importChat = (state, chat) => state.set(chat.id, fromJS(normalizeChat(chat)));
+const importChat = (state, chat) => state.setIn(['items', chat.id], fromJS(normalizeChat(chat)));
 
-const importChats = (state, chats) =>
-  state.withMutations(mutable => chats.forEach(chat => importChat(mutable, chat)));
+const importChats = (state, chats, next) =>
+  state.withMutations(mutable => {
+    if (next !== undefined) mutable.set('next', next);
+    chats.forEach(chat => importChat(mutable, chat));
+    mutable.set('loading', false);
+  });
 
-const initialState = ImmutableMap();
+const initialState = ImmutableMap({
+  next: null,
+  isLoading: false,
+  items: ImmutableMap({}),
+});
 
 export default function chats(state = initialState, action) {
   switch(action.type) {
+  case CHATS_FETCH_REQUEST:
+  case CHATS_EXPAND_REQUEST:
+    return state.set('loading', true);
   case CHATS_FETCH_SUCCESS:
-    return importChats(state, action.chats);
+  case CHATS_EXPAND_SUCCESS:
+    return importChats(state, action.chats, action.next);
   case STREAMING_CHAT_UPDATE:
     return importChats(state, [action.chat]);
   case CHAT_FETCH_SUCCESS:
diff --git a/app/soapbox/selectors/index.js b/app/soapbox/selectors/index.js
index 9594a5750..3f182c222 100644
--- a/app/soapbox/selectors/index.js
+++ b/app/soapbox/selectors/index.js
@@ -209,8 +209,8 @@ export const getAccountGallery = createSelector([
 export const makeGetChat = () => {
   return createSelector(
     [
-      (state, { id }) => state.getIn(['chats', id]),
-      (state, { id }) => state.getIn(['accounts', state.getIn(['chats', id, 'account'])]),
+      (state, { id }) => state.getIn(['chats', 'items', id]),
+      (state, { id }) => state.getIn(['accounts', state.getIn(['chats', 'items', id, 'account'])]),
       (state, { last_message }) => state.getIn(['chat_messages', last_message]),
     ],
 
diff --git a/app/soapbox/utils/features.js b/app/soapbox/utils/features.js
index bcab0098b..c544e7db5 100644
--- a/app/soapbox/utils/features.js
+++ b/app/soapbox/utils/features.js
@@ -54,6 +54,7 @@ export const getFeatures = createSelector([
     importMutes: v.software === PLEROMA && gte(v.version, '2.2.0'),
     emailList: features.includes('email_list'),
     chats: v.software === PLEROMA && gte(v.version, '2.1.0'),
+    chatsV2: v.software === PLEROMA && gte(v.version, '2.3.0'),
     scopes: v.software === PLEROMA ? 'read write follow push admin' : 'read write follow push',
     federating: federation.get('enabled', true), // Assume true unless explicitly false
     richText: v.software === PLEROMA,
diff --git a/app/styles/chats.scss b/app/styles/chats.scss
index 653344e5f..86b4da8ec 100644
--- a/app/styles/chats.scss
+++ b/app/styles/chats.scss
@@ -116,6 +116,10 @@
       flex-direction: column;
       overflow: hidden;
     }
+
+    .chat-list {
+      overflow-y: auto;
+    }
   }
 
   .audio-toggle .react-toggle-thumb {
@@ -219,7 +223,6 @@
 }
 
 .chat-list {
-  overflow-y: auto;
   flex: 1;
 
   &__content {
@@ -233,6 +236,10 @@
     align-items: start;
   }
 
+  .account {
+    border-bottom: none;
+  }
+
   .account__display-name {
     position: relative;
 
diff --git a/app/styles/placeholder.scss b/app/styles/placeholder.scss
index 8366261ac..ded87f579 100644
--- a/app/styles/placeholder.scss
+++ b/app/styles/placeholder.scss
@@ -46,7 +46,8 @@
 }
 
 .status__content--placeholder,
-.display-name--placeholder {
+.display-name--placeholder,
+.chat-list-item--placeholder .chat__last-message {
   letter-spacing: -1px;
   color: var(--brand-color) !important;
   opacity: 0.1;